Community Rules

At Ancestry, we know that we all are more alike than different. Whether your journey begins with DNA or family history, we want everyone to feel welcome in our community. To keep the community engaging, safe, and appropriate for all, the following rules clarify what is allowed and prohibited on Ancestry. If you come across something that violates these Rules, please let us know and we will do our best to address the situation. We always appreciate your feedback in helping to make Ancestry a safe and comfortable environment for everyone.


Site Access and Security

While using your Ancestry account or any Ancestry Services, you:


Community Safety

While using your Ancestry account or any Ancestry Services, you may not:


Respect for Intellectual Property

While using your Ancestry account and the Ancestry Services, you may not:


Spam is Not Allowed

You may not use your Ancestry account or the Ancestry Services (or any information obtained through the Services) to post or make available any advertising, promotional materials, junk mail, spam, chain letters, or any other form of solicitation.


Legal Details

The Ancestry Community Rules apply to all users of Ancestry’s Services (including, AncestryDNA,, Fold3, We Remember, and other Ancestry websites and mobile apps) and are intended to protect you and the entire Ancestry community. Any capitalized terms used in these Rules shall have the same meaning as set out in the Ancestry Terms and Conditions and Privacy Statement.

This list of prohibited conduct is not exhaustive. Ancestry prohibits users of the Services from engaging in any activity that Ancestry, in its sole discretion, determines to be offensive, interferes with the rights of others, or causes harm to any person or entity. Ancestry can’t be responsible for the content our users create and share in the community, but we reserve the right to remove any posts or comments that violate these rules or our Terms and Conditions.

Serious or repeat violations or offenses will subject the responsible user to account termination, at Ancestry’s sole discretion.